Instructions for giving Feedback

Thank you for your recent purchase on our website! Your support is very much appreciated in current times of crisis. So to show the same compassion we would like to offer you the chance to get a 10% refund on your recent order. 

In addition, you have the chance to get an extra $200 by rating us. One of 500 reviewers will be drawn at random and will be contacted by us. The lottery takes place every month and the prize draw is on the 5th of the following month. Valid until 31.12.2020.

If you would like to have $200 more in your wallet, take the opportunity to rate us and follow the steps below. 

To claim your rebate, all you have to do is leave feedback of our website and checkout process on our Facebook page. This will only take 1-2 minutes to complete.

Facebook will ask you about your experience with our shop over time. This survey can only be done via desktop or laptop and is usually sent out between 1-9 weeks after your order. The number of participants is random.

Please click on this link and go to the advertisement where you bought your product, to give us your feedback on our service:

https://www.facebook.com/ads/activity

Please make sure to capture a screenshot of the survey you are asked from (just to make sure you have chosen the right survey) and once you have sent your feedback, make a screenshot of the confirmation and send it to info@toddlerspalace.com including your order number.

Once we receive your screenshot, we will automatically refund 10% of your last order.